Providing as many benefits to your members as possible is something which is paramount to every membership organisation’s objectives. Whilst these would usually be considered within the package each member receives, another important factor is to ensure the methods to pay are as easy as 1, 2, 3 both for them and you.
Senior has delivered web projects for over 40 membership, charity and non-profit organisations, each one equipped with the latest technology and knowledge where payment is concerned. Perhaps one of the most important distinctions to make is between payment providers and methods. Providers, such as WorldPay and Sage, will process the transaction for you. Below is a list of common methods and some key factors to consider before implementing them.
Direct Debit
The most common and encouraged payment is Debit Card. When paying by this method, the money comes directly out of your member’s bank account. It’s the same as withdrawing cash and handing it over – but safer because there’s a bit of fraud protection and the card is easy to cancel if it’s lost or stolen. A major benefit to this method is that it allows recurring payments, ensuring that each year payment can be taken automatically and received instantly. There are three types of Debit Card; Visa Debit, Mastercard Debit and Maestro Debit.
Cheque
A less encouraged method is paying by cheque, the reason being that they can be time consuming to deposit, whilst banks can discourage using them due to their vulnerability to fraud. On the other hand, they can be post-dated which bears an advantage to the member should their cherished pay day be just around the corner! This method won’t allow for automatically recurring payments.
Direct transfer
A bank transfer is when money is sent from one account to another. It’s usually fast and free. For the member, there are three types of transfers - online, telephone and in-branch, providing plenty of options. They will require the name of the organisation, sort code and account number and a payment reference will be given to let you know which individual the money has come from. Payments will usually be received immediately and the member has the option to set up a standing order to ensure the payment is recurring.
Over the phone
Payments made over the phone are made using a virtual terminal, which can be purchased from a payment provider such as WorldPay or Sage. Terminals come with built-in fraud screening which ensure payments are safe and secure. This method does allow for recurring payments and invoices can be paid automatically. Payment is also immediate. Voila!
So there we have it, payment methods explained. And don’t worry, Senior’s team of expert account managers will always be on hand to guide you through any concerns, both during and after a project.
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