Web-based Contact Relationship Management System

e-vol is unrivalled in its delivery of consistent information, best practice reporting and auditing channels across sectors, whilst providing a set of valuable and effective Contact Relationship Management.

e-vol is the most advanced web-based contact relationship management (CRM), activity monitoring and reporting system currently on the market for the Voluntary Sector.

e-vol is designed to help your staff in their varied day-to-day roles, and, because e-vol is a web-based resource, they can access the records they need when they need them, regardless of their location - all they need is a computer, a web browser and an Internet connection.

The benefits of using e-vol

Bringing benefit and simplicity to your organisation and your staff is central to what makes e-vol so innovative.

The system will benefit your organisation by:

• Delivering consistent information, best practice reporting and auditing channels
• Putting procedures in place to ensure quality of service
• Providing a real-time, single source of authority
• Allowing you to manage memberships and notify that renewal is due
• Centralising contact records

The system will benefit your users by:

• Putting the information they need at their fingertips
• Giving them powerful tools to perform and manage tasks
• Providing them with pre-formatted templates for emails and correspondence
• Allowing them to interact with contacts without leaving the system
• Making their lives easier and increasing efficiency

Key usability

Flexibility in its approach allows e-vol to provide your staff with the ability to:

• Keep accurate and up-to-date records of individual contact and organisation details
• Handle contacts either as individuals or associate them to any number of organisations
• Efficiently produce a variety of reports for internal/external monitoring
• Create and deliver informational/publicity materials to any contact on the system
• Manage memberships, including renewal notifications and publication of membership directories to print and to the web

How e-vol meets your challenges

e-vol’s functionality is rooted in the fundamental needs of the Voluntary Sector and meets the implementation and support challenges posed by:

1. Varying degrees of network infrastructure
2. The technical ability of your staff
3. Lack of dedicated IT departments

e-vol addresses these challenges through:

1. Low infrastructure requirements: e-vol will run on your existing office PCs or laptops. You only need an internet connection and a web browser to log into the system; and because the system is fully hosted there is no need for you to provide expensive servers
2. Full training and support is provided: e-vol is simple to use and even quicker to learn; we even provide you with comprehensive onsite user training, manuals and ongoing system support should you need it.

Contact us and arrange a demo of the voluntary sector's leading online product today: www.e-vol.co.uk