CRM Integration

Many companies use Customer Relationship Management (CRM) software daily, providing employees quick access to crucial information such as customer details and client accounts. But how can you reconcile the records in your CRM with the ones held in other systems, such as online sales order processing or your accounting systems?

By integrating your CRM system into your Intranet and Extranet, you can provide instant access to employees within the office as well as off-site. Sales representatives can access customer information that has just been updated by employees in the office, giving your company the edge needed to succeed.

---

Senior Internet can integrate your existing CRM systems with your website, Intranet, or Extranet to improve and increase workflow. We can integrate most commercially available systems and possibly your own bespoke developed software. By resolving conflicts through a well-integrated and transparent process, we can help you to make enormous savings, whether in time, cost, or, simply, effort.

Senior Internet has also developed our own web-based CRM system – e-Vol. Originally developed for the voluntary sector, e-Vol is a CRM system combined with an Interaction logging system, allowing you to log any communication you have with a customer or client, from phone calls to meetings to emails. Senior can easily include e-Vol into an Intranet or Extranet, allowing you and your employees to keep track of customer details and accounts quickly, easily, and efficiently.

Let Senior Internet help you to keep track of your customers and clients, whether they are on or off-line.