e-tranetCRM Case Study

e-tranetCRM is a second-generation, web-based Contact Relationship Management (CRM) system. Its the culmination of two years of thought, research, consultation, design and development by Senior’s Consultants, Project Managers, Web Developers and Programmers.

Aimed specifically at companies whose business revolves around Sales, e-tranetCRM provides sales staff with powerful CRM, interaction logging, management information reporting and sales administration tools.

The system has been developed with a full hub and spoke structure, allowing central administration to allocate prospect and client records to sales managers or to individual sales people. Each user is presented with their own individual view of the system, with personalized management information screens, action lists and prospect/client listings. The system also has a range individual functionality for sales managers, sales administrators and client care roles.

For interactions, the system not only logs, but also performs a range of interactions via email and correspondence. Full mail merging, attaching or using document templates and mass emailing facilities are available as standard.

Reporting also comes in a range of options to suit all requirements. From simple hard coded date range reporting to full dicing and slicing ‘power reporting’ requirements, the system can provide whatever management and sales information is needed.

Using the latest in web user interface programming, the system is cross-browser compatible and fully liquid in layout, automatically resizing to the available space on your screen – it even supports user text size choice.

Visit the site at  www.e-tranet.co.uk