Archive News

02 February 2012

Senior Strives for Second-to-none Support

Over the past year, we have been working hard on making our support department more efficient in reducing the time of the support request. 

In the last month, we have significantly reduced the time it takes to close a ticket.  This has been done by expanding the support team and keeping you (the client) notified at every point until your request has been dealt with. 

We are constantly thriving to improve and we will be upgrading the Support websites in due course with improved step by step guides. Our dedicated team are on hand to support you with any issue big or small.