MemberBase CRM

MemberBase CRM can help you grow and sustain relationships with your members.

CRM implementation

MemberBase CRM

The CRM for memberships, associations, not-for-profits and charities

The new MemberBase CRM has been built from the ground up to help your organisation grow and succeed by making it easy to manage and maintain relationships with your members.

Whether you’re a charity, not-for-profit or association with 100 members or 10,000 members, it’s imperative you sustain those relationships so you can retain and attract more members in the future.

MemberBase CRM makes customer relationship management effortless.

 

recurring payments for memberships

 

Automatic Renewals

Automate membership renewals to deliver increased retention and quicker membership payments which results in better cash flow whether your members renew once a year or once a month.

Multiple Membership Types

Create multiple membership types to match the needs of your organisation and link to online payment systems like Stripe and GoCardless for hassle free payment. See in an instant how much revenue has been generated and what actions you need to take.

 

Streamline Communication

Better communication often means the perceived value of membership increases. Communicate with members and contacts with customisable emails, letters and SMS directly from the CRM.

Efficient Support

Prioritise solving your members issues with tickets, delegating common tasks and keeping on top of satisfaction level to deliver positive experiences and value when it matters most.

 

membership software online

 

secure data

 

Secure Your Data

Organise your customer information in a hierarchical structure that allows individuals and groups to access only the relevant information they need. You can also set role-based permissions so sensitive data is only available to people with the right privileges.

Know Your Members

Keep track of customer touchpoints, interactions with your website as well as virtual or face-to-face meetings to gain a deeper understanding of how you interact with your members and what interactions have the most impact.