Our community

Where it began

Back in 2004 when we began developing effective connections with our few membership and third sector clients, we learned the value of gaining constant feedback, good and bad, and saw how much that could help our software strengthen, which in turn helped our clients grow.

Every single module of River has been crafted from the hard work of our team and the respected feedback of our clients.

- Our enterprise CMS, River

Built on valuable feedback

This meant we could develop the software which is today the foundation of our company: RiverCMS. We’re able to proudly say we're one of the largest digital and creative agencies working for the membership industry and third sector in the UK.

We’ve always known that embarking on a new web project is an immensely fun, but sometimes stressful process, and we appreciate the importance of getting it right, especially with not for profit, charitable organisations like our client base. That’s why we know the importance of cultivating relationships where communication, trust and support can flourish.

Help and advice free of charge whenever we’re needed

We appreciate that not everyone is an expert when it comes to design trends and the latest technology, which is why we’re intent on being a valuable extension to our clients’ marketing teams. Our account management team who are trained in marketing with years of industry experience are always on hand to assist our clients whenever they’re needed.

We’ve an experienced support team here too. Our software isn’t just created in a remote part of the world by several programmers who’ve never met. It’s made here in the heart of Nottingham, by a team who’ve built it from scratch over the past decade. We’re more than capable to answer any questions you have, and ensure you’re finding our software as intuitive and beneficial as we created it to be.

Our experience with third sector organisations and associations led us to develop our very own ‘members’ area’ called my.senior. Here clients can find a hive of information including all the latest news on what’s happening with our software, updates and developments in the pipeline as well as the latest modules. This is also one of the main channels through which our community of clients can get in touch and ask us about any queries or support questions our clients might have.

Our client directory: Take a look at the membership, non-profit and charity organisations who have chosen to be part of our River community over the past decade. View the directory

Industry news: It’s our business to know the latest goings on in the membership and digital world. Here’s your hub for up-to-the-minute industry news. Read more.

Cost calculator: Find out how much a fully equipped, expertly designed membership website from a multi-award winning digital and creative agency will cost with our Cost calculator!

Benefits of Senior: Years of industry experience, a full team of project managers, designers, marketers, developers and on-going support are only a handful benefits our community receive. Find out more.